Last Updated: 1 July 2026
La Camera (referred to as “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, hold, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Our website is accessible via lacamerasouthgate.com. If you have any questions or wish to exercise your data rights, please contact us at eat@lacamerasouthgate.com.
1. Kinds of Personal Information We Collect
We collect personal information that you voluntarily provide when interacting with our website or digital advertisements (such as Facebook Lead Ads). This may include:
- Full name
- Contact details (email address and phone number)
- Table booking or event enquiry preferences
- Specific messages or feedback submitted via our online contact forms
2. Automated Collection, Cookies, and Pixels
When you visit our website, we may automatically collect data regarding your device and site usage. This includes:
- IP address and browser type
- Cookies and tracking pixels (such as the Meta/Facebook Pixel)
- Browsing behaviour and page interactions
We use this information to analyse web traffic, optimize site performance, and serve relevant advertising (retargeting) through thirdparty platforms.
3. Purposes of Collection, Holding, and Use
We collect, hold, and use your personal information strictly for our internal marketing and operational activities. We do not sell your personal data. Your information is used to:
- Manage restaurant bookings, functions, and events
- Analyse website traffic and user engagement
- Conduct internal marketing, promotions, and targeted remarketing via social media platforms
4. Disclosure of Personal Information
We do not sell, trade, or rent your personal data to third parties. We will only disclose your information to third-party service providers (such as website hosts or email marketing systems) to the extent necessary to help us run our business operations.
We do not actively disclose personal information to overseas recipients. If third-party platform infrastructure (such as Meta’s cloud servers) involves data routing overseas, this is managed under their respective global privacy safeguards.
5. Security and Storage
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Data is stored securely in password-protected digital environments.
6. Accessing and Correcting Your Information
Under the APPs, you have the right to request access to the personal information we hold about you, or to request that it be corrected if it is inaccurate or out of date. To make a request, please email us at eat@lacamerasouthgate.com. We will respond to your request within a reasonable period.
7. Complaints
If you believe we have breached the Australian Privacy Principles, you can lodge a complaint by contacting us directly at eat@lacamerasouthgate.com. We take all complaints seriously and will investigate and respond to you within 30 days. If you are unsatisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner (OAIC).
8. Consent
By using our website, submitting your details via web forms, or engaging with our Meta/Facebook advertising campaigns, you consent to the collection, holding, and use of your information as outlined in this policy.